Samsung UHD monitor with insects between backlight and panel

Casethecorvetteman
Master Tech

Posts: 1,219

Samsung UHD monitor with insects between backlight and panel Apr 19, 2015 2:20:48 GMT -5

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Post by Casethecorvetteman on Apr 19, 2015 2:20:48 GMT -5

Hi all, i have a Samsung U28D590D Ultra HD computer monitor that has somehow got two insects between the backlight and the panel!!

I have no idea how they got in there because this whole thing seems to have no vents on it at all.

Its a hell of a monitor for the money, 3840x2160 at 60Hz via Display Port is awesome for PC gaming, and ive noticed no bluring at all. Stays very sharp even with fast movement, which is something i cant say for the IPS UHD monitor i looked at more recently.

i doubt the insect intrusion will be covered by warranty, and im not going to open it up just yet, because its got no screws and im not a fan of these clipped together shells.

Just a heads up for anyone else that may live in an area where insects are around!!

mastertech Global Moderator Posts: 3,538	Samsung UHD monitor with insects between backlight and panel Apr 19, 2015 22:12:16 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by mastertech on Apr 19, 2015 22:12:16 GMT -5 Well that is interesting. Can't say I have ever seen that before.
	MT

Casethecorvetteman Master Tech Posts: 1,219	Samsung UHD monitor with insects between backlight and panel Apr 20, 2015 22:23:07 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Casethecorvetteman on Apr 20, 2015 22:23:07 GMT -5 No mate i was really quite suprised too

jeremy Senior Member Posts: 371	Samsung UHD monitor with insects between backlight and panel Apr 24, 2015 8:44:50 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by jeremy on Apr 24, 2015 8:44:50 GMT -5 Case when did you make your way here?

Casethecorvetteman Master Tech Posts: 1,219	Samsung UHD monitor with insects between backlight and panel Apr 27, 2015 13:58:06 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Casethecorvetteman on Apr 27, 2015 13:58:06 GMT -5 A few months back mate

thespianator
Junior Member

Posts: 74

Samsung UHD monitor with insects between backlight and panel Oct 30, 2015 11:33:23 GMT -5

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Post by thespianator on Oct 30, 2015 11:33:23 GMT -5

Possibly might have had eggs in there when it was assembled? Very weird. And clamshells are a PITA to open. It's like the mfg prefers not to repair but to replace.

I'd call customer service anyway. Got nothing to lose.

Last Edit: Oct 30, 2015 11:35:09 GMT -5 by thespianator

Casethecorvetteman Master Tech Posts: 1,219	Samsung UHD monitor with insects between backlight and panel Nov 28, 2015 5:17:32 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Casethecorvetteman on Nov 28, 2015 5:17:32 GMT -5 I dont notice it enough to bother, the image quality is still quite exceptional

Casethecorvetteman Master Tech Posts: 1,219	Samsung UHD monitor with insects between backlight and panel Apr 15, 2016 21:33:41 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Casethecorvetteman on Apr 15, 2016 21:33:41 GMT -5 This monitor is now dead. Will not turn on. Unplugging the power supply from the back of the unit and plugging back in was fixing it, but is not any more.

gjaky Master Tech Posts: 642	Samsung UHD monitor with insects between backlight and panel May 13, 2016 14:26:17 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by gjaky on May 13, 2016 14:26:17 GMT -5 Warranty?

Casethecorvetteman
Master Tech

Posts: 1,219

Samsung UHD monitor with insects between backlight and panel May 14, 2016 10:05:01 GMT -5

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Post by Casethecorvetteman on May 14, 2016 10:05:01 GMT -5

May 13, 2016 14:26:17 GMT -5 gjaky said:

Warranty?

Yep, still under.

Its been back again, damaged from amatuers opening the case, and still didnt work anyway.

I called Samsung and told them i dont think its fair their service agent damaged my monitor and i want a new one, they were sending a representative to that service centre to have a look and said they will very likely send me a new one.

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