Onkyo TX-NR3030 firmware issues - no HDMI

richtoy
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Posts: 4

Onkyo TX-NR3030 firmware issues - no HDMI Dec 26, 2022 17:38:49 GMT -5

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Post by richtoy on Dec 26, 2022 17:38:49 GMT -5

Hi,

I have a bought a broken NR3030. There is no output from the HDMI and some of the the firmware versions are garbled.

When I got it I had:

Main : 1.09/17X19AM
DSP 1st/Net : 1.12/19Z20AMA
DSP 2nd : 1.01/14930AMA
Video : 1.02/14Z10AM
VSP(kyotoG2H):

?
HDCP(RogueTX):

?
HDCP(RogueRX):

?
OSD(Sparta) : 1.00/14219AM

I tried a USB firmware update and I now have lost DSP2

Main : 1.09/17X19AM
DSP 1st/Net : 1.12/19Z20AMA
DSP 2nd :

?
Video : 1.02/14Z10AM
VSP(kyotoG2H):

?
HDCP(RogueTX):

?
HDCP(RogueRX):

?
OSD(Sparta) : 1.00/14219AM

The HDMI board is modern i.e. newer model DSPs D830K013DZKB5 & D810K013DZKB4 and it has no can type electrolytic capacitors

The board also has the following headers:

P8301 (Sparta), P3301 (DSP2), P8104 (kyoto), P8501 (rx) & P8503 (tx) are 8 pin SPI memory writer ports
P8702 (VMPU) & P3103A (DSP1) 9 pin UART

I can connect to both of the UARTs to see the console output from the main CPU and examine parameters in the video processor.

The machine also exposes the standard telnet port for root access over the network

If I try and update either of the missing HDCP firmware it downloads and updates (lots of errorless console output) and completes but the version remains garbled

It is a similar story with the VSP, it appears to complete but the version remains garbled.

If I try and update the DSP 2nd it gets to 98% and then fails with error!! 1-33

[console output]

[SPID]: send message. 68 | 02 00 | 03 60 34 64 50 4C 55 54 4F 5F 4E 65 74
[NETAPP]: [CoreApp::NotifyEvent] write size=1024
[NETAPP]: Progress---96
[AUDIOAPP]: ****Step2. Receive response****
[AUDIOAPP]: **read_spdif_writting**
[NETAPP]: ZZZZZZZZZZZZZZZZ 進行状況通知コマンド作成 ZZZZZZZZZZZZZZZZ
[NETAPP]: send NotifyEvent packet, size=1024
[SPID]: send message. 68 | 02 00 | 03 61 33 33 30 30 31 34 39 33 30 41 30
[NETAPP]: [CoreApp::NotifyEvent] write size=1024
[NETAPP]: Progress---97
[NETAPP]: ZZZZZZZZZZZZZZZZ 進行状況通知コマンド作成 ZZZZZZZZZZZZZZZZ
[NETAPP]: send NotifyEvent packet, size=1024
[SPID]: send message. 68 | 02 00 | 03 62 32 00 00 00 00 00 00 00 00 00 00
[NETAPP]: [CoreApp::NotifyEvent] write size=1024
[NETAPP]: Progress---98
[NETAPP]: [R_SNK : close] enter, wait = 5
[AUDIOAPP]: ****Step2. Receive response****
[AUDIOAPP]: **read_spdif_writting**
[AUDIOAPP]: ****Step2. Receive response****
[AUDIOAPP]: **read_spdif_writting**
[AUDIOAPP]: ****Step2. Receive response****
[AUDIOAPP]: **read_spdif_writting**
[AUDIOAPP]: UPDATE:Receive0xdead,0xdead!!!!!!!
[AUDIOAPP]: 2ndDSP CD Update Mode Write Error!!
[SPID]: send message. 68 | 02 00 | 03 64 30 00 05 00 00 00 20 30 2E 30 00
[SPID]: send message. 68 | 02 00 | 04 21 72 9F 2A 00 95 00 20 32 2E 30 00

Questions:

1) Can anyone give me the set of version numbers that should be visible for each component for the latest 114 firmware?

2) Has anyone seen an issue like this? It's almost as if a firmware update has gone wrong and left incoherent versions.

3) Is there a way to get out of this? The chips containing the missing firmware all appear to communicate with the MPU.

4) If you cycle through the USB firmware update then there are more items to update than there are versions mentions e.g. DA830

I have lots and lots of debug output if anyone is interested.

Last Edit: Dec 26, 2022 17:40:20 GMT -5 by richtoy

andyb1712
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Posts: 8

Onkyo TX-NR3030 firmware issues - no HDMI Jan 1, 2023 9:48:25 GMT -5 via mobile

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Post by andyb1712 on Jan 1, 2023 9:48:25 GMT -5

I've not worked on this particular model but like most modern receivers there are multiple power supply rails supplied by LDO regulators. This board has 1V0, 1V3, 1V8, 3V3, 5V2 and 5V0 standby supplies.

With so many firmware parts showing ? ? ? and failing to update, I would check first that all supply voltages are present and correct. Onkyo like to use small inductors as fuses too, so you need to identify and check these are not open circuit.

Last Edit: Jan 1, 2023 9:54:37 GMT -5 by andyb1712

tibimakai Master Tech Posts: 675	Onkyo TX-NR3030 firmware issues - no HDMI Jan 3, 2023 11:44:31 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by tibimakai on Jan 3, 2023 11:44:31 GMT -5 To me it sounds like bad solder at the DSP.

richtoy
New Member

Posts: 4

Onkyo TX-NR3030 firmware issues - no HDMI Jan 14, 2023 6:25:58 GMT -5

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Post by richtoy on Jan 14, 2023 6:25:58 GMT -5

Happy New Year!

Sorry for the late reply, I was struck down with a heavy cold.

I took the advice of andyb1712 and again checked all voltages and all were ok.

I then went through the small inductors and all except L8304 were less than 1 ohm, L8304 was just under 400K ohm!

The voltage at TP602 was also low so I figured the inductor was defective.

To test this theory I shorted the inductor (should not be an issue) and Q8301 (SII9575CTUC) quickly gets hot when power is supplied.

I therefore guess the chip has failed and taken the inductor out.

The chips are available but I don't have the kit or experience to change such chip.

Does anyone know where a new HDMI board can be purchased? I think the part number is 1b3005632-1a.

xXFREDBERTXx
Junior Member

Posts: 97

Onkyo TX-NR3030 firmware issues - no HDMI Jan 14, 2023 7:41:09 GMT -5 via mobile

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Post by xXFREDBERTXx on Jan 14, 2023 7:41:09 GMT -5

Wow crazy so SII9575CTUC fail and that cause these mess with these ? ? ? issue 🧐
Good luck to find that board in new condition so far I know is these not available anymore!
These 3030 is a high end amp and when you need parts like in your case the HDMI Board (I would fix the „faulty“ one) it get expensive and is for sure not easy to find nearly not possible ☝️

Also good luck to find a genuine SII9575CTUC trader out there because often you get fake parts deliver than now day’s what sucks… It is also a QFP Chip Design you need @ least a hot air station to remove these without these I would let it otherwise you cause way more damage!

Last Edit: Jan 14, 2023 8:31:35 GMT -5 by xXFREDBERTXx

richtoy
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Posts: 4

Onkyo TX-NR3030 firmware issues - no HDMI Apr 5, 2023 11:33:46 GMT -5

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Post by richtoy on Apr 5, 2023 11:33:46 GMT -5

Hi again,

With no luck finding a replacement HDMI board or anyone local (NL/EU) that I would trust to change the chip, I put the NR3030 back on the bench to determine exactly what does work and how useful it would still be.

Even with no TV OSD the device can be used as a very reasonable good main Amp with the possibility to Bi-AMP if you have speakers that support it. All audio digital and analog inputs work (TV/CD, PHONO, TUNER, USB and BLUETOOTH). Wifi can be set from the OSD on the device itself and works. You can then access the web interface of the NR3030 from a browser and set favourites. Does anyone know if these are internet radio channels? If they are I could find no way to request them to play.

Is there any way to get OSD via Composite Video or Monitor out? Switching to NET always results in See TV so Internet radio is the only audio function really missing.

The service manual would suggest the internal video plumbing does not stretch to this but can this be bypassed somehow?

wolek New Member Posts: 6	Onkyo TX-NR3030 firmware issues - no HDMI Apr 6, 2023 14:12:14 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by wolek on Apr 6, 2023 14:12:14 GMT -5 Hello, i am from Poland and propably can repair this board. I repaired others model from this family (838,636) with success.

xXFREDBERTXx
Junior Member

Posts: 97

Onkyo TX-NR3030 firmware issues - no HDMI Apr 6, 2023 14:59:47 GMT -5 via mobile

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Post by xXFREDBERTXx on Apr 6, 2023 14:59:47 GMT -5

Without a 100% good 3030 Dump from another working Amp is that nearly not possible to bring these „faulty“ 3030 fully back to live in my opinion ☺️

Also the HDMI Encoder is gone and must be replaced because no HDMI In/Out anymore… but that is doable 😉
These Encoder to find is also a mission because nowadays so so many fake part are out there 🙃

Regards

Last Edit: Apr 6, 2023 15:14:26 GMT -5 by xXFREDBERTXx

wolek
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Posts: 6

Onkyo TX-NR3030 firmware issues - no HDMI Apr 7, 2023 2:32:54 GMT -5 xXFREDBERTXx likes this

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Post by wolek on Apr 7, 2023 2:32:54 GMT -5

I have working dumps for many model including newest models based on new platform with emmc memory. DSP chips are identycli like in nr838.
3030 have only one input and one output with hdcp 2.2 support just like lowers models from this family - i have working decoder and ecnoder hdcp chips.

richtoy
New Member

Posts: 4

Onkyo TX-NR3030 firmware issues - no HDMI Apr 7, 2023 4:18:33 GMT -5 via mobile

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Post by richtoy on Apr 7, 2023 4:18:33 GMT -5

Apr 6, 2023 14:12:14 GMT -5 wolek said:

Hello, i am from Poland and propably can repair this board. I repaired others model from this family (838,636) with success.

From where would you source the SII9575CTUC?

I find no stock except Chinese sources which are often fake.

Like I said above, the device is totally usable as an amp and if there was some way to get the OSD via something other than hdmi then that would suffice.

xXFREDBERTXx
Junior Member

Posts: 97

Onkyo TX-NR3030 firmware issues - no HDMI Apr 7, 2023 7:27:49 GMT -5 via mobile

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Post by xXFREDBERTXx on Apr 7, 2023 7:27:49 GMT -5

My donor HDMI Boards from a 636/709/808 don’t have sadly the right Encoder for you… otherwise I would help you out sure 😉

Yeah the gamble is than to get a genuine Encoder good luck with that than 🙃

Last Edit: Apr 7, 2023 7:28:30 GMT -5 by xXFREDBERTXx

theowad
New Member

Posts: 1

Onkyo TX-NR3030 firmware issues - no HDMI Mar 6, 2024 18:59:22 GMT -5

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Post by theowad on Mar 6, 2024 18:59:22 GMT -5

Hi, sorry for digging this old thread out but I might have similar issue.
On my Onkyo 3030 HDMI picture and audio is still working fine. The issue i have is OSD - no initial setup menu, no volume or any other info on the TV screen. Everything is enable in the menu.
Another, maybe related issue is HDCP. When connecting HDCP enable device it cannot negotiate handshake and there is no display on the screen. When I disable HDCP in PS5 it displays fine on the TV.

When checking the firmware i found HDCP (RougueRX):

is the only one not having any numbers, just

?.
Multiple firmware updates did not change anything.

Do you know what should be the steps to troubleshoot and fix the issues I'm having?
Any help appreciated! Thanks